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Frequently Asked Questions

What is the minimum age required?

23 years and driving license held for at least 2 years.

How is the rental period charged?

The minimum rental period is 24 hours (1 day); unless other specific arrangements are made, the longer the rental, the lower the daily rate.

I have a kid/baby do i need to take a baby seat or do you rent this equipment?

Yes, Madlobos rent a car has child seats available – please indicate the age / height when doing your reservation.

If the vehicle breaks down what should I do?

In case of a failure or any other problem, you can call our office number. Madlobos Rent a Car ensures that all vehicles are in good mechanical conditions but unforeseen problems can sometimes arise.

How do i proceed in case of an accident?

In case of an accident call Madlobos rent a car immediately, gather all parties involved as well as any witnesse available, fill in the Friendly Declaration and if the vehicle is not in a drivable condition, we will replace it.

How can I pay?

You can pay by Credit Card, Debit Card or by Cash.

When do I have to pay?

The payment is made in full at the time of rental contract.

What is included in the price?

The rental price includes unlimited liability insurance, personal insurance, unlimited mileage, super collision dame waiver. No deposit is deducted from your credit card. Delivery and Collection at our service desk in Funchal, Câmara de Lobos, hotels and at the airport. VAT 22%.

Do I insure that the cars which I reserved will be delivered?

Reservations are always confirmed by Groups. At the time of rental we try to deliver the chosen vehicle. If this is not possible, we deliver another car with same characteristics in same group or higher.

Is it possible to rent for today?

All reservations made online through Madlobos Car hire must be made within a minimum of 24 hours after the time you are currently in, for example if you wish to make a reservation at this time, this reservation will only be available the next day At the same time as you are.
In case of an emergency, please contact our services directly through the contacts available on the contact page.


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Estrada Monumental 372
9000-100 Funchal
(+351) 291 940 448 | 93 870 88 50


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Rua de Santa Catarina 672
4000-446 Porto
(+351) 93 730 41 26


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R. Beneficência 42 A
1600-021 Lisboa
(+351) 93 730 41 26

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